Privacy Policy

Effective Date: July 1, 2025

Conscious Connections Therapy (“we,” “our,” or “us”) is committed to protecting your privacy and upholding your rights as a client and site visitor, in compliance with all applicable federal and California state laws, including the California Consumer Privacy Act (CCPA), the Board of Behavioral Sciences (BBS) regulations, and the National Association of Social Workers (NASW) Code of Ethics.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number submitted via our contact forms

  • Information voluntarily shared by clients or potential clients in emails or intake forms

  • Non-identifiable website usage data (e.g., browser type, pages visited) via analytics tools

We do not collect personal health information (PHI) through this website. All clinical and HIPAA-protected data is handled via secure, HIPAA-compliant platforms such as TherapyNotes, Acuity: Scheduling, Squarespace, and/or encrypted email communications.

2. Use of Information

We use the information you provide:

  • To respond to inquiries or requests for consultation

  • To schedule appointments

  • To communicate with you about services you request

  • To improve website functionality and user experience

We will never sell your information or use it for any purpose unrelated to your care or inquiry without your explicit consent.

3. Confidentiality & Client Records

As Licensed Clinical Social Workers and Associate Social Workers, we are legally and ethically bound to maintain confidentiality under California law, BBS requirements, and the NASW Code of Ethics.

Client information shared in therapy is confidential except in the following legally mandated situations:

  • If there is suspected child, elder, or dependent adult abuse

  • If a client poses a serious danger to themselves or others

  • If we are compelled by court order or legal subpoena

Client records are securely stored in compliance with HIPAA regulations and BBS documentation requirements.

4. Your Privacy Rights Under CCPA

If you are a California resident, you have the right to:

  • Request to know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt out of any sale of your personal information (we do not sell personal data)

To exercise your rights, contact us at: [Insert business email]

5. Security Measures

We use industry-standard measures, including SSL encryption and HIPAA-compliant platforms, to protect your information from unauthorized access, disclosure, or misuse.

6. Third-Party Services

We may use third-party platforms such as Google Analytics, TherapyNotes, Acuity: Scheduling, or others for scheduling or analytics. These services may collect non-identifying technical data to improve user experience. We do not control or assume responsibility for the privacy practices of third-party services.

7. Minors

This website and our services are intended for individuals 18 and older. We do not knowingly collect personal information from minors without parental consent, in accordance with federal and state law.

8. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact

If you have questions about this policy or your privacy rights, please contact:

Conscious Connections Therapy, A Professional Corporation, Licensed Clinical Social Worker, Lynzie Genel