Privacy Policy

Effective Date: July 1, 2025

1. Notice of Privacy Practices (HIPAA Summary)

Although our full HIPAA Notice of Privacy Practices is provided to clients during the intake process, this summary explains how we may use and protect your health information (PHI) when you engage with our website or request services.

How We Use Your Information (PHI)

We may use the information you provide for purposes such as:

  • Scheduling or coordinating care

  • Verifying insurance coverage and benefits

  • Providing treatment or clinical recommendations

  • Managing billing and healthcare operations

How We Protect Your Information

  • We use HIPAA-aligned tools for electronic communication whenever possible.

  • PHI submitted through our EHR or secure client portal meets industry standards for encryption.

  • We limit access to PHI to only those involved in your care or administrative support, as legally allowed.

For a copy of our full HIPAA Notice of Privacy Practices, please request one at any time.

2. Website Privacy Policy (Non-PHI Data)

This section applies to information collected through our website only (not through therapy services or the client portal).

Information We Collect Automatically

Our website may use standard technologies such as cookies, analytics tools, and tracking pixels, which can collect:

  • IP address

  • Browser type and device information

  • Pages visited

  • Date/time of visit

  • General location (city or region)

  • How you interact with our site

This data helps us understand website performance and user experience. It is not connected to your clinical record.

Information You Provide Voluntarily

If you submit a contact form, inquiry, or request for consultation, we may collect:

  • Name

  • Email address

  • Phone number

  • General information you share in the message

⚠️ Please do not include sensitive health information in online contact forms, as they may not be fully encrypted.

Third-Party Tools Used on This Site (may include):

  • Squarespace analytics

  • Google Analytics

  • Scheduling tools (e.g., Calendly)

  • Payment processors

These third parties may collect their own cookies or analytic data. We do not sell or share your data for marketing.

How We Use Non-PHI Data

  • Improve website performance

  • Respond to inquiries

  • Track site traffic and analytics

  • Maintain security and functionality

Your Choices

You may disable cookies in your browser settings.
You may unsubscribe from email lists at any time.

3. California Consumer Privacy Act (CCPA/CPRA) Statement

Because we operate in California, you have specific rights regarding your personal information (non-PHI).

Your Rights Include:

  • Right to know what data we collect

  • Right to access or request deletion of personal data

  • Right to opt out of sale of personal data

  • Right to non-discrimination for exercising these rights

Conscious Connections Therapy does not sell personal information.

To exercise your CCPA rights, contact us in writing and we will respond within legally required timelines.

4. Terms of Use / Terms & Conditions

By using this website, you agree to the following:

Informational Purposes Only

Content on this site is for educational purposes only and should not be taken as clinical, psychological, or medical advice.

No Therapist–Client Relationship Is Formed

Viewing this website or sending an inquiry through our contact form does not establish a therapeutic relationship.

Intellectual Property

All content on this website—including text, graphics, logos, images, and downloadable materials—is the property of Conscious Connections Therapy and may not be reproduced without permission.

5. Telehealth Disclaimer

Conscious Connections Therapy provides telehealth services to clients physically located in California only at the time of service.

Telehealth Limitations to Be Aware Of:

  • Technology issues may occasionally interrupt sessions

  • We cannot guarantee absolute confidentiality of internet-based communication

  • Clients must participate from a private and safe location

  • A full Telehealth Consent Form is provided during intake

6. Emergency & Crisis Policy

Our practice does not provide emergency or crisis services.
If you are in crisis, please use one of the following resources:

  • Call 988 (Suicide & Crisis Lifeline)

  • Call 911 if you are in immediate danger

  • Call your local mobile crisis unit

  • Go to the nearest emergency room

Emails, contact forms, and messages are not monitored 24/7.

7. Social Media & Digital Communication Policy

To protect your confidentiality and maintain appropriate therapeutic boundaries:

  • We do not communicate with clients via social media

  • We cannot accept friend requests or follows from clients

  • We cannot respond to reviews or public comments

  • Email and text should be used for scheduling or non-urgent communication only

  • Clinical content should be discussed in session or via the secure client portal

8. Accessibility Statement (ADA Compliance)

Conscious Connections Therapy is committed to ensuring accessibility for all visitors.

Our website aims to incorporate features such as:

  • Alt text for images

  • High-contrast capability

  • Screen reader compatibility

  • Keyboard navigation

If you encounter accessibility barriers, please contact us so we can assist promptly.

9. Contact Information

If you have questions about these policies or your privacy rights, please contact:

Conscious Connections Therapy
Email: contact@consciousconnectionstherapy.org

Conscious Connections Therapy, A Professional Corporation, Licensed Clinical Social Worker, Lynzie Genel